Field Notes
Written from the field, not the balcony
Notes on referral trust, intake speed, and the parts of hospice growth that don't show up in a dashboard until it's too late.
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EIGHT MOVES I'D MAKE RIGHT NOW, IF I WAS ADVISING YOUR HOSPICE GROWTH STRATEGY
Stable referrals. Predictable admissions. A facility partner who calls you first. If you built your census on skilled nursing, you didn't do anything wrong. You did what the…
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Getting IN the Room (When They've Already Seen You Leave)
And now you're walking back into the same ALF, the same SNF, the same hospital discharge office — and the social worker at the front desk remembers your name but not which…
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The 30-Minute Standard Nobody Is Talking About
The industry is celebrating "under 4 hours to bedside" like it just cracked the code.I need you to talk to an actual field rep.Because by the time your team is high-fiving over a…
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How to Read a Family Grief System Before You Walk in the Door — Hospice Sales
Here is what is inside the episode about FAMILY GRIEF: — The four realities every caregiver is managing simultaneously — Four family grief architectures and how to…
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The Gap at the Front Door Hospice Leaders Shouldn't Ignore
Clinical onboarding and compliance education is mandatory and consulting vendors are available. Regulatory oversight is constant. But I see a gap, and CMS sees it too. Hospice…
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Your Sales Team's Next Referral Depends on a Number They Might Not Know
"What's your live discharge rate?" I've been in hospice sales for twenty years. I've sat in those…
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The moment nobody trained you for
That is not a sales conversation. That is a sacred one. There is a difference — and learning to tell the difference is what separates the reps who burn out from the reps…
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The signal your hospice sales team is missing
The signal most agencies never see In every agency I work with, I can predict within ten minutes whether they have a signal system or not. Here is how I tell. I ask one…
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Why Hospice Feels “Frozen” Right Now, And What Your Field Teams Need to Understand
“Why are hospices suddenly saying no?” For some referral sources, it feels abrupt. One month a patient would likely qualify. The next month, the same diagnosis receives…
Free discovery. Then a number.
If one of these landed close to home, that is usually worth thirty minutes. No deck, and it can end in "not yet."
Book a conversationYou are not in this alone. I see you. I am in this with ya.
Founder & CEO