Training
Field tools your team will actually use
Built for people who learn between visits, not in a conference room. Everything here has a permanent address on this site — wherever it is delivered from, this is where you find it.
Guides & Playbooks
Scripts, question sets and checklists. A PDF you download once and keep.
Open → 5 courses · 3 bundlesCourses & Bundles
Short modules with a rhythm attached, for onboarding a rep or a newly promoted leader.
Open → 3 seriesAudio Training
For the drive between accounts. Straight to your phone, no app to learn.
Open → MonthlyThe HUDDLE
Bring the account that is not moving and get an answer from someone who has been in that room.
Open →Where most people start
The smallest useful thing, not the biggest. Every one of these is a single tool a rep can carry into a real room tomorrow, priced so one person can buy it without asking anybody for a budget.
- Breaking Bad News with Hope A field tool for the serious-illness conversation: language that tells the truth and still leaves the family somewhere to stand. $9.99
- Referral Partner Micro-Education Toolkit Twenty-five education topics written to land in the five to eight minutes you actually get in a hallway. $19.95
- Mastering Referral Source Discovery Discovery questions written separately for each room you walk into. $19.95
- In the Field — the first 30 days A 30-day onboarding rhythm for a brand-new hospice rep, run day by day in the field. $19.95
- The Hardest Questions I Heard in Hospice A hundred field-tested questions and forty-five real answers, organised by the room you are standing in. $27
- The Service Recovery Playbook Word-for-word scripts for the first five minutes, the first hour, and the end of the day after something has gone wrong. $39
Training a whole team, or want it built around your agency?
Everything above is self-serve and priced per person. If the problem is bigger than training — the referral mix, the response time at the front door, a leader nobody has ever coached — that is an engagement, and discovery costs nothing.