Training · Courses & Bundles

Courses that run at the pace of a real week

Built for people who learn between visits. Short modules, field instruments, and a rhythm you can keep on a bad census week — the difference between training that happens once and training that survives past week eight.

Courses

$19.95 In the Field — the first 30 days A 30-day onboarding rhythm for a brand-new hospice rep, run day by day in the field. A rep in week one, or the manager who has to onboard them and has no programme. Details → $59.95 Not Ready Yet The objection course: what to say when a family says the words that end most hospice conversations. Reps and liaisons who keep losing the room at the same sentence. Details → $69.95 The Physician L.I.N.C. System The physician feedback loop: the 24-hour notification and the 72-hour conversation that keep the referring physician from being the last to know. Liaisons working hospital and physician referral sources. Details → $95 The Compliant BD Rep The language audit: fifteen phrases hospice sales people say that draw regulatory attention, and what to say instead. BD teams, and the leaders who are accountable for what those teams say out loud. Details → $99 Lead the Field A 30-day intensive for the newly promoted hospice sales leader: the weekly rhythm, coaching a rep, and running a team without being in the room. The best rep on the team, three weeks after they were made the boss. Details →

Bundles

A course plus the tools and the audio that go with it. Each one lists what is inside it on its own page, so you can check before you buy whether you already own a piece.

$29.99 In the Field — Bundle The new-liaison package: the 30-day field course and the Foundation Field Tools that go with it. Includes: In the Field — the first 30 days (the course) · The Foundation Field Tools Details → $49.50 See. Stay. Lead. to Service Recovery — Bundle What to do after something went wrong — a referral source went quiet, or a family stopped trusting you. Includes: The Service Recovery Playbook — printed edition · The audio edition, delivered automatically when you buy Details → $119 Lead the Field — Bundle The 30-day leadership package: the course, the coaching instruments, and audio you can run in the car. Includes: Lead the Field (the course) · The coaching instruments · Audio for the drive between accounts Details →

None of this is a substitute for two hours a month with your actual team

Self-paced training is where most people should start, and for a lot of agencies it is enough on its own. When it is not — when the problem is the referral mix, or the response time at the front door, or a leader who has never been coached — that is an engagement, and discovery costs nothing.

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